person using a laptop computer

Include-IT Mersey

Include-IT Mersey is a new project, jointly funded by the European Social Fund and the Big Lottery Fund as part of its 2014-2020 Building Better Opportunities Programme.

It offers a personalised package of support to digitally excluded residents of the Liverpool City Region, who are out of work, to help improve their IT and online skills, confidence in using and practical access to digital technologies and, ultimately, support them towards and into employment.

Our FREE 11 week tailored programme for people aged 45+ or those who have a physical or learning disability includes:

  • Using a computer or device
  • Online basics
  • Finding a job online
  • Online safety

The course is currently being run at:

Kensington Community Learning Centre 291-299 Kensington, Liverpool L7 2RG 

Tuesday and Wednesday 1 – 5pm 

Drop-in Sessions Friday 1 – 5pm 

For further information or to register, contact Vicki Lambeth on 07402 582 442


Case Study

My IT confidence has really improved

Yvonne Parker, aged 45, used to struggle with her IT skills and didn’t feel confident about looking for work online – that’s all changed thanks to Include IT Mersey.

She was referred on to the course by her Work Coach at Jobcentre Plus and started the programme in July 2017.

Yvonne said:

“I enjoyed completing all of the programme but especially the Employability side.

Vicki showed me how to do online searches with different job agencies. To begin with I struggled to remember how to sign in and attach my CV and cover letter, which we also created on the course, but after a couple of classes I remembered.

I am still job searching and hope to find work soon, but it seems much easier and quicker now that I can do this online.

Had I of not completed this course I would still be struggling and I’m so glad that I enrolled.

She added:

“My confidence really improved when I was attending this course and I enjoyed meeting the rest of the students. I looked forward to going and feel as though I have truly achieved something.“

Include-IT Mersey Logo     National Lottery Funded