Our Level 2 Customer Service students are having a great time volunteering as Welcome Hosts at the Palm House, Sefton […]

Level 2 Customer Service students, Jordan Bentley, Josh Cato, Jordan Connerty, Liam Hudson, Tayla Magee, Melissa McClure, Ethan Simpson, Stephen […]

Fifteen students from departments across the college enjoyed a fabulous day out at the Big Hospitality Conversation at Liverpool Football […]

The Pass It On Community Reporters have interviewed Christine Williamson about her experience as a tutor on the Customer Service […]

by Jason Chau I came to Greenbank College from Gateacre School a few years ago and it was really scary […]

The Pass It On Community Reporters recently spoke with Greenbank College student Daniel Fawcett about his placement at Alder Hey. […]

Students from the Customer Service department have been working hard this week organising a table sale and raffle to help […]

Being part of the Marketing Team, I don’t often get to see what goes on in any of the tutorials so when asked if I was interested in visiting another department I jumped at the chance. I contact the customer service department quite regularly; if any leaflets need printing and delivered they are the first port of call. All it takes is a phone call and they are on to it straight away. But what goes on in the background and what methods are used to teach customer service?

We asked a few of our Customer Service students to come up with some tips for good customer service, Find out what they had to say.

Thanks to Christine Williamson (Customer Service and Business Admin Tutor), who was interviewed on the Sean Styles Show (BBC Radio […]