Business and Administration

City & Guilds Level 1 NVQ Certificate in Business and Administration

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Course content

The Level 1 NVQ Certificate in Business and Administration qualification provides the first step towards a career in administration. The qualification introduces the basic elements that are needed to work and communicate in a business environment and enable learners to work on a range of practical skills in a real working environment.

You will be assessed throughout the course as you build a portfolio of work that shows evidence of the skills you have learnt.


  • Communicate in a business environment
  • Work in a business environment
  • Make and receive telephone calls 
  • Assist in handling the mail
  • Using a filing system
  • Using e-mail

Who is the course for?

  • People aged 16 – 18
  • People aged up to 24 who declare a disability and have an EHC Plan
  • 19+

Entry requirements

  • Learners are required to have an English and Maths qualification at Entry 2 or above.
  • The course requires a degree of personal responsibility and the ability to work as part of a team.


When is the course run?

September 2020

Study Programme

If you are aged 16 – 18 or up to 24, declare a disability and have an EHC Plan this course will form part of your study programme.

The programme also includes:

  • English & Maths
  • Citizenship & Employability
  • Work Experience or Placement
  • Enrichment
  • 1-to-1 Personal Tutor Sessions

Find out more about Study Programme

Course Fees

Courses are free for all students aged 16 – 18 (or up to 24 if you declare a disability and have an Education, Health & Care Plan).

For people aged 19+ the course fee is £724. You may be eligible for fee remission. See Money Matters for details.