Customer Service student answering the telephone on a reception desk

People Skills for Independent Living and Work

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Course content

This course is made up of a number of session relating to skill the learners need to live independently. They include:

  • Personal hygiene
  • Dealing with money
  • Self esteem and confidence
  • Positive greetings
  • How to make tea and coffee
  • Answering the telephone
  • Health and safety in the workplace

Who is the course for?

This course is aimed at young adults who want to improve their life skills and who would like to live and work independently.

Assessment Method

Creation of a portfolio of evidence

Entry requirements

Places will be offered on this course after meeting with admissions staff and the course tutor.

Future opportunities / Career options

Progression to a non-accredited ITC course and/or Entry 3 Customer service.

When does the course run?

September 2019

Course Fees

Courses are free for all students aged 16 – 18 (or up to 24 if you declare a disability and have an Education, Health & Care Plan).