Information technology student working on a computer in a classroom

Pearson BTEC Level 2 Certificate/ Diploma for IT Users (ITQ) – Office Applications / Multimedia Routes

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Course content

The Level 2 IT qualification will give you the fundamental skills and knowledge required to work in an IT based role. The flexible Level 2 course is available at certificate level, studied over 1 year, or the diploma, which is studied over 2 years.

During your course you will be assessed to check on your progress. This will include producing a work portfolio showing the skills you have learnt. Skills will also be developed by taking on a work placement.



  • Improving Productivity using IT


Students can choose a minimum of 3 optional units

  • Spreadsheet Software
  • Word Processing Software
  • Database Software
  • IT Security for Users
  • Presentation Software
  • Website Design
  • Audio Software
  • Using Email and the Internet
  • Graphic Design

Who is the course for?

  • People aged 16 – 18
  • People aged up to 24 who declare a disability and have an EHC Plan
  • Adults aged 19+

Entry requirements

  • Level 1 ITQ Award or Certificate or good computer knowledge.
  • Gained or be working towards recognised qualifications in English and maths at Level 1.

When is the course run?

September 2019

Study Programme

If you are aged 16 – 18 or up to 24 who declare a disability and have an EHC Plan, this course will form part of your study programme. The programme also includes English and maths qualifications, employability skills, a work placement and other personal development and enrichment opportunities.

Course Fees

Courses are free for all students aged 16 – 18 (or up to 24 if you declare a disability and have an Education, Health & Care Plan).

For people aged 19+ the course fee is £811. You may be eligible for fee remission. See Money Matters for details.