person using a laptop computer

Include-IT Mersey

Include-IT Mersey is a new project, jointly funded by the European Social Fund and the Big Lottery Fund as part of its 2014-2020 Building Better Opportunities Programme. It offers a personalised package of support to digitally excluded residents of the Liverpool City Region, who are out of work, to help improve their IT and online skills, confidence in using and practical access to digital technologies and, ultimately, support them towards and into employment.

The Programme

The programme is tailored to individual need and participants can work at their own pace.

  • Using a computer and online basics Keyboard and mouse use, email, internet basics
  • More internet skills Shopping, public services, banking & budgeting, etc
  • Finding a job online Job search, online application, Universal Jobsmatch
  • Online safety Keeping personal information secure online
  • Employability support Job search, CVs, applications, confidence building

Participants need to be:

  • Legally resident in UK and able to take paid employment in a European Union member state
  • Aged 30+
  • Unemployed or Economically Inactive
  • Resident in Liverpool City Region comprising the boroughs of Halton, Knowsley, Liverpool, St Helens, Sefton and Wirral
  • Deemed as being Digitally Excluded

The course runs Tuesdays 10am – 4.30pm and there is a drop-in session on Wednesdays 1 to 4.30pm at Kensington Community Learning Centre 291-299 Kensington, Liverpool L7 2RG 

  • Free lunch included
  • Free refreshments – tea, coffee and biscuits
  • Any travel expenses will be reimbursed

For further information or to register CALL Roz 07402 582 442

Case Study

My IT confidence has really improved Yvonne Parker, aged 45, used to struggle with her IT skills and didn’t feel confident about looking for work online – that’s all changed thanks to Include IT Mersey. She was referred on to the course by her Work Coach at Jobcentre Plus and started the programme in July 2017. Yvonne said: “I enjoyed completing all of the programme but especially the Employability side. The tutor showed me how to do online searches with different job agencies. To begin with I struggled to remember how to sign in and attach my CV and cover letter, which we also created on the course, but after a couple of classes I remembered. I am still job searching and hope to find work soon, but it seems much easier and quicker now that I can do this online. Had I of not completed this course I would still be struggling and I’m so glad that I enrolled. She added: “My confidence really improved when I was attending this course and I enjoyed meeting the rest of the students. I looked forward to going and feel as though I have truly achieved something.“