Support for Learning

Our experienced support staff are with you from the beginning, to help you to get the assistance that you need whilst you are at college.

Information, Advice and Guidance

We can help you to make clear, informed choices about career and learning opportunities.

This free service is Matrix accredited and enables you to access a one-to-one interview to discuss:

  • Current information on learning opportunities, entry requirements and progression routes
  • Referral for assessments and taster days to help inform your choice of course
  • Advice and referral for in-learning support issues including, learning support, personal care, access, transport, childcare, benefits and welfare
  • Signposting / referral service to other learning provision

Help to Find Work

Gaining work-related knowledge and experience is really important. We can help in the following ways:

  • Organise a relevant work placement to support your learning
  • Provide an Employability Skills course (from Entry 2 to Level 1) as part of your Study Programme
  • Arrange employer talks and workshops
  • Assist with creating your CV or completing job application forms

Student Welfare and Support

Our Student Welfare Coordinator works directly with tutors, learning support, guidance staff and others to deal with any issues that you have, which may affect your learning. We have links to many specialist agencies who can offer free confidential support and advice in areas including counselling, substance misuse and mental health services.


We are committed to safeguarding and have a small team of trained staff available to support you with any issues as they arise. All College staff have undertaken safeguarding
awareness training and a member of Council of Management has overall responsibility for safeguarding.

Prevent Duty

It is part of our statutory duty to prevent people from being drawn into terrorism and radicalisation. As a college we promote British Values; democracy, the rule of law, individual liberty and mutual respect and tolerance of those with different faiths and beliefs.

Welfare Rights

Free help and information about benefits and other financial matters is available at welfare rights sessions offered at College in partnership with an independent Welfare Rights Adviser.

Learning Support

We can work with you to develop a personalised package of support which could include:

  • The assistance of a Learning Support/Job Coach to help you on a one-to-one basis (subject to individual assessment and availability)
  • Accessible furniture and equipment in classrooms, including height adjustable desks
  • Specialist IT equipment to suit your needs (assessment based) including screen reader software, large screens and IT technical support to offer specific advice as needed
  • Help with transport and independent travel (subject to assessment and availability)

Support for Learning Case Study

“Before I came to College, I had a Guidance Interview to chat through what courses were available. I was made to feel really welcome and the information and advice given helped me to choose a course that will assist me to get the job I want in the future.

I’d love to be a Receptionist at a vet’s practice, so I’m studying Customer Service. I’ve also completed a great work placement at the RSPCA and I’m doing another one with Vets 4 Pets soon.”

Tayla Magee
Customer Service